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Our customers acknowledged our
professional and swift response to
the large number of extreme weather
events which impacted our network
during the year.
•
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Working efficiently and collaboratively
with one of our customers helped
ensure the Barnawartha and Bromelton
intermodal terminals were commissioned
on time, supporting this customer to
enter the North South intermodal market.
•
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We’ve seen improvements in staff
engagement, planning and coordination
and safety focus thanks to the rollout
of ’Visual Management Centres’ to 23
provisioning centres and four project
delivery teams. These provide visual
representations of all work and its status
and have ultimately resulted in improved
service levels and customer satisfaction.
DRIVING EFFICIENCY
We progressed six crossing loop
extensions between Melbourne and
Adelaide to support the future delivery
of 1800m train services returning from
Adelaide to Melbourne. The $15 million
Australian Government funded project
helps support a 20 percent productivity
improvement for our customers by
allowing an increase in train length from
1500m to 1800m. Thanks to efficient
project management, we are delivering
a loop extension at Dimboola, Victoria,
within budget and in addition to the
original scope of works for five loop
extensions.
20%↑ IN
PRODUCTIVITY
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