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—ONE TEAM WHEN IT
COMES TO SAFETY
In the Hunter Valley we rely heavily on
contractor partners to help deliver major
annual packages of maintenance work.
This work program has a significant profile
and footprint across the Hunter Valley rail
network, coal chain and communities in
which we operate. This means that any
shortfall in contractor performance, including
safety, has the potential to significantly
impact our reputation with customers,
regulators and the community.
In late 2015, with our contractor partners,
we jointly identified contractor safety
performance as an element that required
a ‘step change’ to realise improvement.
Unsafe behaviour of contractors was being
observed in the field and incidents were
growing. In 2014 67 percent of safe working
breaches were made by contractors and
in 2015 this increased to 71 percent.
Following some in-depth analysis and
working collaboratively, we developed
a contractor safety improvement strategy
to drive engagement with contractors and
improve the overall safety performance.
This was labelled the ‘One Team’
approach, recognising the need for
genuine partnerships between us.
The main principles of this strategy involved:
•
•
Aiming to make all parties part of the
success by improving safety together
•
•
Building increasingly robust relationships
between us and our contracting partners
•
•
Recognising that we need to learn new
habits and ideas for each other and
identify new actions along the way
•
•
Taking care not to trample on initiatives
generated external to our own staff
by actively listening to contractors
* Number of injuries for every million hours worked (ARTC employees)
08/09
06/07
09/10
07/08
10/11
11/12 12/13 13/14 14/15 15/16 16/17
—INJURY FREQUENCY RATES*
Rolling 12 months to Date
10
20
30
0
40
5.71
1.07
MTIFR
LTIFR
CASE STUDY
2016-17 COMPANY
SAFETY PERFORMANCE
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