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in better overall infrastructure reliability

once the entire network was restored.

The January flooding brought over

200mm of rain that resulted in localised

flooding and closure of a section of track

between Sandgate and Warabrook, halting

passenger, coal and freight services.

We’ve partnered with our customers to

progress the development of a business

case for ANCO (ARTC Network Control

Optimisation). This project aims to provide

our Network Controllers with advanced

tools and more reliable data to enable

faster, more informed decisions to better

manage train flow and all other activities

on track, helping to deliver the right trains

at the right time. Our focus is on improving

the customer experience through increased

operating efficiency, asset availability and

reliability, as well as provide the opportunity

to grow our services, particularly in the

non-coal area.

We consulted with customers and supply

chain members to improve the way we

schedule our track maintenance work.

Moving from four planned track

possessions a year to six reduced the

need for smaller subsequent possessions,

providing more certainty and enabling coal

customers to transport more coal to port.

We’ve run successful trials staging loaded

trains on the network in lower utilised

areas resulting in more efficient running

of trains in the busier sections.

We have significantly improved

performance reporting for our customers.

The reporting covers operational efficiency,

asset management efficiency and overall

supply chain efficiency and highlights

areas for improvement on a daily and

weekly platform. It will assist in targeting

improvements in performance and growth

opportunities by area and enable more

efficient use of our assets.

Across our Provisioning Centres

we’ve been implementing a continuous

improvement program, engaging our

leaders and their teams to improve

operating disciplines, generate improvement

ideas and make changes about how their

work is performed. These initiatives have

included improved maintenance planning

tools, defect management, improved daily

planning and new meeting structures.

We have focused on supporting our

leaders so we can embed a cohesive

and sustainable approach.

WE DOUBLED

THE PAYLOAD

OF A STANDARD

GRAIN TRAIN

We doubled the payload of a standard grain

train – saving growers dollars and providing

a basis on which to make grain transport

more efficient. In December history was

made when the largest, continuously-

tipped export grain train in Australia

departed NSW’s north west for the Port

of Newcastle. This 1,300 metre train’s

capacity of more than 5,000 tonnes more

than doubled the payload of a standard grain

train that runs through the Hunter Valley

network and the increased payload resulted

in cost savings for the grower. Making the

move to larger and heavier trains also builds

efficiencies into the supply chain and we

are continuing to work with grain producers

to enable this into the future.

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